Privacy Policy

1. Introduction

Zas by JMC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our freight forwarding and logistics services, including our website and mobile applications.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Business name and address
• Shipping and billing addresses
• Payment information (processed securely by third-party providers)
• Government-issued identification for customs clearance

Shipment Information

• Details about goods being shipped
• Origin and destination addresses
• Tracking and delivery information
• Customs documentation

Technical Information

• IP address and browser information
• Device information and operating system
• Website usage patterns and preferences
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing freight forwarding and logistics services
• Processing shipments and customs clearance
• Communicating about your shipments and services
• Billing and payment processing
• Improving our services and customer experience
• Complying with legal and regulatory requirements
• Preventing fraud and ensuring security

4. Information Sharing

We may share your information with:

• Service Partners: Airlines, shipping lines, trucking companies, and customs brokers
• Government Authorities: Customs agencies and regulatory bodies as required by law
• Payment Processors: Secure third-party payment processing services
• Business Partners: Agents and affiliates in our logistics network
• Legal Requirements: When required by law, court order, or legal process

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and employee training
• Secure data centers and backup systems
• Incident response procedures

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Shipment records are typically retained for 7 years in accordance with industry standards and regulatory requirements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information (subject to legal requirements)
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience, analyze website traffic, and provide personalized content. You can control cookie preferences through your browser settings, though this may affect website functionality.

9. International Transfers

As a global logistics provider, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and indicating the effective date. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our website contact form or reach out to our privacy team.